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FAQS

Why choose Bewell?

Bewell is your trusted partner for baby car seats,backed by five core advantages that set us apart.
● Professional R&D and production experience, with a team dedicated to innovating safe, user-friendly designs.
● Our strict quality control spans every production stage,from raw material selection to finished product inspection.
● We offer comprehensive after-sales support,resolving issues promptly for global clients.
● We provide personalized customization services (OEM/ODM) to meet unique market needs.
● All products use eco-friendly,comfortable materials certified for safety and skin-friendliness.

How many years have your company made this baby car seat?

Our company has specialized in manufacturing baby car seats for more than 10 years.We have accumulated rich industry experience, continuously optimizing product design, upgrading production technology,and improving quality standards to keep pace with global safety regulations.

Do you have detailed and professional installation manual?

Yes, we provide a detailed and professional installation manual for every model.If you have any questions about our baby car seat, you can get answers from the manual or video. If you do not understand some parts of the baby car seat,you can learn from the manual.

How long is the delivery date?

Usually, the standard delivery period is 40-50 days after receiving your confirmed order and deposit. This lead time includes we need confirm the material,carton,instruction manual language version,and so on.

Does your company support customization?

Yes,if you want to use your own brand or special designs,you can tell us,we will give you design drawings for you confirmation. We can add your brand logo, packaging design, or material color. According to your requirements. For ODM, our R&D team can develop new products based on your specific technical specifications, functional needs, or market demands.

Are all your products certified?

Yes, you can rest assured that every product we offer has passed EU ECE R129 and China 3C certification. In addition, each seat undergoes strict inspection and testing before shipment to ensure full compliance and qualified quality.

What is your terms of packing?

Generally, we put one baby car seat into one carton .Besides,we usually put six pieces of the booster seat into one big carton.In order to save the container space,we designed “L”-shaped carton for BW23 or BW25.

What is your terms of delivery?

Our main terms of delivery are EXW and FOB. For EXW, products will be finished and stored in our factory. For FOB, we will deliver the goods to Ningbo port and handle the export customs declaration, while you are responsible for ocean freight and import clearance.

What is your sample policy?

We are very welcome to receive your sample order,we all know that bulk order start with samples.When you want to place a sample order,we will confirm the material color,brand logo,and so on for you.At the same time,we will talk about the time of delivery,price and quantity of further order. Additionally, the courier cost is borne by the customer, we usually use DHL,Fedex or UPS.We will help you arrange the shipment when the sample is finished.

How to install or remove the seat cover?

Our seat cover can be removed,if you want to clean it but do not how to remove or install it, you can search for the video. After watching it, you will know. If you have other questions,you can contact us.

Are you a trading company or a manufacturer?

We are both a professional manufacturer and a trading company. As a manufacturer, we have a 12,000㎡ production base, and own professional machines for producing and testing the products. As a trading company, we have exported goods for many years and have rich experience.We work with a lot of customers around the world.

What is your MOQ?

For different products, we usually set different MOQ. For example, BW26,is our the most popular product at present,the MOQ is 500PCS. Usually,we can allow you to place a small order for the first time.

Will you attend the fair to show your products?

Yes, we regularly participate in major international trade fairs to showcase our latest baby car seats, such as Baby Care Expo (Shanghai), and international fairs in Europe, Southeast Asia, and the Middle East.We will put all model products into the trade fairs,if have any interested in our products,you also could attend the fairs to meet us.

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